When you initially log into your account you will see the following
directories:
yourdomain-logs
yourdomain-mail
yourdomain-secure
yourdomain-www
www
Do not delete or rename any of these
directories. These directories are automatically setup by the
system and are required in order for your account to function. Deleting
or renaming any of them will cause fatal errors that can only be
repaired by deleting and resetting your account. Deleting and resetting
your account will inadvertently cause you to experience DNS problems.
Of these directories, the only one that is important
to you is the www directory. This is the directory
where you will upload your web pages and create other subdirectories
that will pertain to your web site. Your pages will not be
viewable on a web browser unless they are uploaded to this
directory.
When you initially enter your www directory, you will see a
directory/file listing similar to the following:
cgi-bin
stats
uploads
index.html
This directory (www) is where you upload your other pages as well
as create any subdirectories that you may need.
Again, DO NOT DELETE OR RENAME any of the directories within this
folder. These are directories created by the system and are required
in order for your account to function.
Of the directories in your www folder, the only ones
that are important to you are the cgi-bin (this is where you will upload
your cgi scripts) and any directories that you may create for your
web pages.
The index.html page is the default entry page for your account and
this is the page that will load first when somebody views your site.
Therefore this file must be replaced by the page you
want to open first on your web site. You must name it index.html,
index.htm , default.html or default.htm.
As you add options from your Control
Panel, such as the Shopping Cart,
Search Engine,
Mail List, or other options, the system
will automatically create new directories within this area.
Any and all sub-directories and/or files created
by the system are required by the system to make
a particular function operate and should not be deleted or
altered in any way.
Below is a brief description of the different directories you may
or may not see when you log into your account at any given time
depending on what options you have utilized from your Control Panel.
These are only descriptions and these directories should not be
altered in any way unless we have instructed you to above.
File/Directory Name - Description
domain-anonftp - this folder is used for your anonymous FTP users to download public
files.
domain-web-logs - this folder contains all access logs of
visitors to your site.
domain-mail - this folder holds all POP mail accounts for
your domain
domain-www - this folder stores all html files for your
domain (same folder as the www folder)
www - this is where you put all your html files and
subdirectories (same folder as the domain-www folder)
domain-secure - this folder stores all secure html files
(same folder as www folder and domain-www folder) this is an aliases
folder that is secure when the right URL path is called correctly.
Example: https://secure-server.net/domain_name/file.name
Refer to Chapter 7 where you will find
more information regarding the directories and files in your account.
You can view your pages within any browser by going to any of the
following URLs:
http://www.yourdomain.com
http://yourdomain.com
www.yourdomain.com
http://www.yourdomain.com/index.html
http://yourdomain.com/index.html
www.yourdomain.com/index.html
If you are getting an error when typing the above, several things could
have gone wrong, most likely one of the following:
- Your home page is not named index.html
- The code in your index.html page is incorrect
- InterNIC has not yet completed your registration/transfer request. (this process can
take up to 72 hours. If it has been 72 hours, Resellers will need to contact InterNIC
themselves using the Tracking number provided in InterNIC's confirmation email. Our
regular hosting clients need to submit our Technical Support Request Form and provide us
with the Tracking Number so that we can contact them.
- Your account has been deactivated due to non-payment, non-compliance of our policies,
or spamming violations - users need to contact Technical Support.
NOTE: If your account has been deactivated due to spamming violations, we had no control
over the deactivation itself. Our spamming policies are set forth by our backbone
providers themselves and when an account violates these policies, the backbone steps in
and removes the account in question from our server without the option of reactivating. We
have no control over this and feel that our warnings throughout our web site as well as
within our User Agreement is sufficient warning to our users to not spam.